Staying at our holiday properties should provide you and your family with an enjoyable holiday.

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When something goes wrong, you may need to contact someone for urgent assistance.  Here's who to contact:

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Your perfect holiday comes some responsibilities.

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Sandcastles is a residential strata building.  Like all strata buildings, there are by-laws in place to ensure everyone considers others within the building.  By law, you must abide by these by-laws when you stay with us.

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NSW Fair Trading oversees a STRA Code of Conduct that must be followed by hosts and by guests for holiday accommodation.